FREQUENTLY ASKED QUESTIONS
Are you curious what questions other employees are asking? See below for examples.
When am I eligible for benefits?
Directors, ADs, RNCs, CRDs and Branch Support: You are eligible to enroll on date of hire and benefits will be effective first of the month following 30 days of employment.
When can I make changes to my benefits?
Can I cancel my benefits at any time?
No, you will not be able to change elections until the next open enrollment period, unless you have a Qualifying Life Event.
How do I find an in-network provider?
How do I file a claim for one of my voluntary benefits?
If you are enrolled in Accident Insurance, Critical Illness Insurance or Short-term Disability Insurance, please click here to file a claim with Voya.
How do I enroll in the 401k plan?
For more information or to enroll in the 401k plan, please call Ivon Even at 913-782-3200 or contact her via email at Ivon.Even@BickfordSeniorLiving.com.
Did I complete the wellness plan requirements?
Family members can view their wellness plan requirements on the “A Healthier You” website and app.
What do I need to do to get the wellness rate?
**Due to changes surrounding COVID-19, Wellness requirements for 2020 have been updated. For more information click here.
To receive the wellness plan rates – a savings of $40 per month – you must complete a Blue KC Health Risk Assessment and complete a biometric screening (branch support) or routine annual preventive exam by a physician prior to April 30, 2020. If both requirements are fulfilled by April 30, 2020, the wellness rates will be effective beginning July 1, 2020.
How do I log in to the benefits enrollment website?
To enroll in benefits, please visit the benefits enrollment website.